Introduction
Welcome to Asia Escapes (India) LLP (“Asia Escapes”, “we”, “our”, or “us”).
By accessing our website or booking any travel services through Asia Escapes, you agree to these Terms & Conditions
Company Information
Asia Escapes (India) LLP
New Delhi, India
Email: asia@asiaescapes.co.in
Phone: +91 98184 44514 / +91 98711 07467
Website: www.asiaescapes.co.in
Booking Confirmation
A booking becomes confirmed only after:
- Written confirmation by Asia Escapes.
- Required deposit/payment has been received.
- Availability has been confirmed by all suppliers.
Until then, prices and availability remain subject to change.
Prices
Prices include only services specifically mentioned in your itinerary.
Unless stated otherwise, prices exclude:
- International flights
- Visa fees
- Travel insurance
- Personal expenses
- Tips
- Meals not mentioned
- Optional excursions
- Airport taxes where applicable
Payment Terms
Unless agreed otherwise:
- 25% deposit upon confirmation
- Balance due 45 days before arrival
Bookings made within 45 days require full payment.
Certain luxury hotels, trains, cruises and special events may require higher deposits.
Cancellation Policy
Cancellation charges may vary depending on suppliers.
General policy:
Cancellation Before Arrival | Charges |
60+ days | Processing fee only |
45–59 days | 25% |
30–44 days | 50% |
15–29 days | 75% |
Less than 15 days | 100% |
Hotels, airlines, trains and cruise operators may apply stricter policies.
Changes by Client
Requests to modify confirmed bookings are subject to:
- Availability
- Additional charges
- Supplier approval
Asia Escapes cannot guarantee requested modifications.
Changes by Asia Escapes
Occasionally, hotels, transport, or sightseeing may need to be changed due to:
- Weather
- Government regulations
- Road closures
- Operational reasons
- Force Majeure
Equivalent alternatives will be arranged whenever possible.
Force Majeure
Asia Escapes shall not be liable for events beyond reasonable control, including:
- Natural disasters
- Pandemics
- Political unrest
- Strikes
- Airline disruptions
- Government restrictions
- War
- Terrorism
Refunds will depend entirely on supplier policies.
Travel Documents
Clients are responsible for obtaining:
- Valid passport
- Appropriate visas
- Vaccination certificates (if required)
- Immigration documents
Asia Escapes is not responsible for denied boarding or entry.
Travel Insurance
Comprehensive travel insurance is strongly recommended and should include:
- Medical emergencies
- Trip cancellation
- Personal accident
- Baggage loss
- Emergency evacuation
Health Requirements
Guests must inform Asia Escapes before travel regarding:
- Medical conditions
- Dietary restrictions
- Disabilities
- Mobility requirements
This allows us to provide appropriate arrangements where possible.
Accommodation
Hotel classifications follow local standards.
Check-in and check-out times follow hotel policies.
Special requests cannot be guaranteed.
Transportation
Schedules may change without notice.
Asia Escapes is not liable for delays caused by:
- Airlines
- Railways
- Weather
- Traffic
- Mechanical issues
Responsibility
Asia Escapes acts only as an intermediary between clients and independent suppliers.
We are not liable for:
- Airline delays
- Hotel operational issues
- Third-party service failures
- Loss of personal belongings
Injuries caused by third parties
Client Conduct
Guests are expected to:
- Respect local customs
- Follow local laws
- Respect guides, drivers and hotel staff
We reserve the right to terminate services without refund for abusive or unlawful behaviour
Intellectual Property
All website content including:
- Images
- Logos
- Text
- Itineraries
- Marketing material
belongs to Asia Escapes unless otherwise stated.
No material may be copied without written permission.
Website Use
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software
Copy website content without permission
Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts of New Delhi, India
PRIVACY POLICY
Asia Escapes respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your data.
Information We Collect
We may collect:
Personal Information
- Name
- Email address
- Phone number
- Nationality
- Passport details
- Date of birth
- Billing information
- Emergency contact details
Travel Information
- Flight details
- Hotel preferences
- Dietary requirements
- Special requests
Visa information
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
How We Use Your Information
Your information is used to:
- Process bookings
- Arrange travel services
- Issue travel documents
- Respond to enquiries
- Improve customer service
- Send booking confirmations
- Provide travel updates
- Meet legal obligations
Sharing Information
We may share your information only when necessary with:
- Hotels
- Airlines
- Local transport providers
- Tour guides
- Visa service providers
- Payment processors
- Government authorities where legally required
We never sell your personal information.
Marketing Communications
With your consent, we may send:
- Travel offers
- Promotions
- Newsletters
- Destination updates
You may unsubscribe at any time.
Cookies
Our website uses cookies to:
- Improve browsing experience
- Remember preferences
- Analyze website traffic
- Enhance website performance
Users may disable cookies through browser settings.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Complete bookings
- Meet accounting obligations
- Comply with legal requirements
Resolve disputes
Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent where applicable
- Request deletion of your information, unless retention is legally required
- Opt out of marketing communications
International Transfers
As an international Destination Management Company, your information may be transferred to trusted suppliers in other countries solely for the purpose of delivering your travel arrangements.
Third-Party Websites
Our website may contain links to third-party websites.
Asia Escapes is not responsible for the privacy practices or content of those websites.