This Privacy Policy explains how we collect, use, store and protect information provided to us when you use our website or travel services.
1. Information We Collect
Depending on the services you request, we may collect information necessary to respond to enquiries, plan trips and provide travel services.
Personal Information
- Name
- Email address
- Phone number
- Nationality
- Passport details where required for travel arrangements
- Date of birth where required
- Billing information
- Emergency contact details
2. Travel Information
We may collect information such as:
- Flight details
- Hotel preferences
- Dietary requirements
- Special requests
- Visa information
3. Technical Information
When you use our website, certain technical information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
4. How We Use Your Information
Your information may be used to:
- Process bookings
- Arrange travel services
- Issue travel documents
- Respond to enquiries
- Improve customer service
- Send booking confirmations
- Provide travel updates
- Meet applicable legal obligations
5. When We Share Information
We may share relevant information only where necessary to provide your requested travel services or meet legal obligations.
Travel & Service Providers
- Hotels
- Airlines
- Local transportation providers
- Tour guides
- Visa service providers
- Payment processors
- Government authorities where legally required
Asia Escapes does not sell your personal information.
6. Marketing Communications
Where you have provided appropriate consent, we may send communications such as:
- Travel offers
- Promotions
- Newsletters
- Destination updates
You may unsubscribe from marketing communications at any time.
7. Cookies
Our website may use cookies and similar technologies to:
- Improve browsing experience
- Remember preferences
- Analyse website traffic
- Understand website usage
- Improve website performance
You can manage or disable cookies through your browser settings.
8. Data Security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing bookings
- Providing requested services
- Meeting accounting obligations
- Complying with legal requirements
- Resolving disputes
10. Your Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Withdraw consent where applicable.
- Request deletion of information where legally permitted.
- Opt out of marketing communications.
11. International Transfers
As an international destination management company, your information may be transferred to trusted suppliers in other countries where this is necessary to deliver your travel arrangements.
12. Third-Party Websites
Our website may contain links to third-party websites. Asia Escapes is not responsible for the privacy practices, security or content of those external websites.
We recommend reviewing the privacy policies of third-party websites before submitting personal information to them.
13. Children's Privacy
Our services are not intended for children under the age of 18 without the involvement and consent of a parent or legal guardian.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website with the applicable revised date.
Privacy Questions?
If you have questions about this Privacy Policy or wish to contact us regarding your personal information, please reach out to:
Asia Escapes (India) LLP
Behind HDFC Bank, Sector 12A,
Dwarka, New Delhi – 110078, India
Email: asia@asiaescapes.co.in
Phone: +91 98184 44514 / +91 98711 07467